Pretentious boutique nonsense. There’s nothing ’boutique’ about this hotel.
There’s nothing particularly wrong with it either – we had a perfectly OK stay – but it’s just an overpriced modern hotel and doesn’t have any of the features that you might expect from a boutique hotel – and certainly not enough to justify the eye-watering prices.
+ Location is good, just a few minutes to the castle/cathedral/stadium and Cardiff centre.
– Although our first experience was at about 6pm on a Friday with a bunch of drunks falling down the street being noisy and vomiting.
+/- There is parking, but it was full and would have been a nightmare to use. There is parking behind the hotel that we didn’t have to pay for, but it was a bit of a trek to then go all the way around the block back to the entrance.
+ Entrance/foyer/bar area is nice enough
– But got very noisy with obnoxious music and lots of people who at least seemed to be non-guests
+ Room was OK and the bed was comfy (even if it was just two singles pushed together)
– It was ridiculously hot all night and the windows didn’t open enough, and the A/C was not functional; bathroom extractor fan never switched off
+ Breakfast was good
– Seemed under-staffed on a very busy morning so there was a lot of waiting around for food/drinks and a lot of used plates etc that needed clearing
+ The receptionist was very friendly and helpful
– Bar staff were moody!
Overall it’s fine as a modern hotel. But it’s not ’boutique’ and it’s really expensive for what it is. Won’t stay there again.